KCC PERSONALIZED ORDERS
Orders & Returns
Last updated: September 2026Request first, confirmation before production
Submitting the website form creates an order request; it does not collect payment or guarantee stock. KCC reviews the product, customization, availability, final amount and fulfilment details with you. Production begins only after order confirmation, required payment and proof approval.
Proof approval
Where a design proof is provided, please check names, dates, spelling, photo placement, colours and all other details carefully. Your approval confirms that the shown content and layout are ready for production. Minor differences between screens and the finished printed material can occur.
Prices and fulfilment
Displayed prices are starting prices for the standard listed product. The website shows an estimated request total from KCC's current catalogue. Store pickup is available in Palani. For delivery, enter your PIN code at checkout to see the applicable charge and serviceability. Unlisted locations may need manual confirmation from KCC. Special sizes, materials, destinations and bulk quantities may need a separate quote.
Changes and cancellations
Contact KCC as soon as possible with your order reference. Changes or cancellation can be reviewed before production starts. Because personalized products are made for one customer, an order normally cannot be cancelled or changed after it enters production.
Damaged, incorrect or defective items
If the delivered product is damaged, incorrect or has a production defect, contact KCC promptly with the order reference and clear photos. KCC will review the issue and arrange an appropriate correction, replacement or refund where applicable. Normal screen-to-print colour variation and customer-approved spelling or layout are not treated as production defects.
Customer-supplied content
You are responsible for having permission to use submitted photos, names, logos and artwork. KCC may decline content that cannot be produced safely or lawfully.
Payment safety
KCC will never ask you to share a UPI PIN, card PIN or OTP. Until secure online payment is activated on this website, placing an order request does not make or authorize any payment.
Need help?
Message KCC on WhatsApp (+91 98403 26212) or email hello@kccgifts.in and include your order reference. You can also review our Privacy information.